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Chris P. was knowledgeable, friendly, and efficient. He explained his diagnostic findings and the role of worn out bearings in causing the spring failure, hence the need for new bearings. We also discussed our aged lifting motor/system noting that when it fails, it will need to be replaced because repair parts are no longer being made. All around good service!
Showing 6,490 of 20,494 testimonials
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David Burgess
03/02/2021
Brian had the roller back in place in no time. Door works grate. Thanks Precision Garage Doors!
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Tom Murray
03/02/2021
Our Technician James Mantsch arrived on time and reviewed with us what was needed. James not only has a great personality but really knows what he is doing on garage doors. In no time he replaced the springs, rollers, various seals, etc and made all necessary adjustments needed on our 2001 garage door. Thanks James you did a GREAT JOB!
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Hector Romero
03/01/2021
Technician was very knowledgeable. He did a great job. After I did my research I realized I payed way too much. thank you
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Jerry Upcavage
03/01/2021
My mother called to let me know her garage door was not operating, upon my inspection I couldn’t figure it out either thinking that the motor was burned out so I called Precision, your company has been out here before to replace the springs. Your technician Shane found out that it was just the outlet that the garage door opener was plugged into that was not working. He was also able to get the garage door working again with an extension cord temporarily pinned along the roof and down the side of the garage allowing my mom access to her garage. I was ready to pay for the bill and Shane said that there was no cost because they didn’t replace anything. I insisted but he said no. What a nice surprise! Your company has outstanding personnel and customer service. We will be using your company in the next week or two at my daughters house she just purchased and absolutely needs a new garage door opener because this one is dangling from the ceiling. Thanks again for the honesty and absolutely quick service! Jerry
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William O’Harrow
03/01/2021
Austin Rapp, salesforce; in addition to being very pleasant he was very knowledgeable of his product and knew all the facts concerning door construction including gauge of material, spring life, type of rollers, hurricane force construction and many other considerations. When making this type of investment you want a man like Austin and the reputation of Precision backing him up. Bill O’Harrow
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Ivan Mangual
03/01/2021
Your service tech Adan …delivered an exceptional customer service above an beyond my expectations. You got a great thecnician with Adan Well done job
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Robyn Chapman
03/01/2021
I’ve used them in the past and have always had a good experience. Josh explained everything to me and quoted a price. Very good employee.
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Tammy & jim Sego
03/01/2021
Thank you Chris Pinnegar for the great service and the speedy rescue to our broken garage remote. I would never have guessed it was so simple of a fix. You were so pleasant and fast! Today was my Birthday and crisis was diverted. I really appreciate it.
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Ron Breijo
02/28/2021
Your tech. explained what was needed thoroughly & did a professional job installing a new opener & springs