Your service tech was on time, very knowledgeable , friendly, and neat as a pin. He used his blower to clean up the garage, and I must admit he left it cleaner than when he started. The price was in line, and I am very very happy with choosing Precision.. You should be very proud of your company and your staff. PS, When I called last night at 810pm, your customer service rep was very kind, understanding, and knew how important it was for me to get my garage door fixed.
Showing 7,440 of 20,494 testimonials
-
-
Angelina Metzler
05/06/2020
Always quick to schedule service and do an awesome job. Service member always explains everything before doing the work.
-
Christopher James
05/06/2020
Jason was very professional, pleasant and explained everything so that we could understand. Excellent Service
-
Michael Casey
05/06/2020
Technician was great, explained options and what he recommended and why. A bit pricey, but reputation of Precision was what attracted me.
-
Sara Lancaster
05/06/2020
Very pleased with the service. Jason was professional and worked with us on what we needed right that minute to what he noticed will cause problems in the future. I will be using them for our garage door needs in the future.
-
Mike Long
05/06/2020
Brian was very polite and informative on time and explained all of what we needed wasted no time getting the job done would recommend them to anyone who ask or needed a garage door replaced or repaired
-
Doug Ralston
05/06/2020
Chris was great! Very professional and courteous.
-
Mcconkey Rodney
05/06/2020
The tech that came out was knowledgeable and polite but I was very specific about what I needed and that we weren’t replacing an opener but installing the first one. I was told over the phone the price installed and I could use the coupon I had. Upon arrival, the tech said he would install what I was told over the phone (1/2hp opener) but It wouldn’t last the year and the second car remote was an extra $48 and the bracing was another $5 and there was a trip charge of $20. I was never told there would be a trip charge and it makes no sense since he was coming to do a estimate. There isn’t any charge if I say no…why should there be one if I say yes! So I did. The excuse was the people on the phone don’t know a lot and you really are a repair company. Then they should. Felt like it was a bait and switch. If not your phone staff need to be better trained.
-
Bryan Johnson
05/06/2020
Your company replaced springs some years back and has given me no reason to call anyone else. Your technician, Kevin, came at appointed time, was clean, sober, respectful and courteous, knowledgeable and well-spoken (seemed to be an educated sort), prepared with equipment to get the job done quickly, and finished with no fuss or delay. Also, his service van appeared immaculate.
-
Cheryle Piper
05/05/2020
Josh got right to work on installing a new Triple Touch Bottom Seal on our garage door. He was done quickly and was very thorough in explaining other areas of the garage door to keep an eye on. We used Precision when we lived in Palm Harbor that was an excellent experience and this was no exception.