My experience today was exceptional. I’ve become somewhat numbed and too easily accepting of marginal or worse customer service. My faith that someone can get it right has been restored. From the onset I was advised of what to expect following my call. Things went exactly as promised. Our technician arrived on time and had all the parts needed to complete the repairs in one visit. Arnold, our technician, was courteous and very thorough in his explanation of what was needed. There was no jargon or talking over my head, and he paused to occasionally ensure that I understood. My incredibly noisy yet fairly new garage door was installed by Banko. Arnold upgraded the “builder’s grade” hardware/springs The door is now almost silent in its operation. I paid a fair price to resolve a deficiency that, based on reviews, I was unwilling to entrust to the builder’s sub. Overall, just a really fine customer service experience. I HIGHLY recommend Precision.
Showing 7,360 of 20,494 testimonials
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Greg Dawes
05/27/2020
Jose did a great job, same day service.
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Vince
05/27/2020
Carlos arrived on time,and was very professional. Carlos was extremely helpful and knowledgeable in the products offered and the installation process. I would strongly recommend Precision for all your garage door needs.
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Nancy Dinkel
05/26/2020
I have used Precision Overhead Garage Doors for over 14 years. Yesterday my garage doors would not open or close. The motor was working and the chain moved but the connection between the motor arm and the chain would not hold. I thought I looked at the sensors. I checked to ensure nothing was blocking them. Precision showed up saw that one of my sensors wasn’t lining uop and problem solved. NO Charge. I will use these people in South Carolina where I am moving later this week. They are fantastic!!
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Laura Shoulders
05/26/2020
The installation crew was very polite and professional. The new complete garage door system is quiet and smooth. Would recommend this product to everyone!!!!
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Nick Harper
05/26/2020
I first called Precision several years ago to work on my two car garage door. They replaced the motor, rollers, spring, and balanced the whole job out. They more than met my expectations for the work preformed. About six months ago I had them replaced the rubber strip on the bottom of both doors. This service call was to replace rollers, and re-balanced the one car garage door. Everything is in good working order now. I can’t say enough good things about Precision. They have always been prompt when called and the technicians are very knowledgeable. I would never think of using anyone else to work on my garage doors.
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Bobby Smith
05/26/2020
Great, Great Service, Bar None
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Michele Gates
05/25/2020
Very positive experience with the service and quality of work. The technician, Chris Johnson, was thorough and explained the issues as well as options for repair. Chris was very professional and personable and completed the work in a timely manor.
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Karen Carlson
05/25/2020
Very efficient professional came right over when called extremely pleased
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William Hill
05/25/2020
Superior workmanship! Professional, courteous and knowledgeable technician…Truly…”a name you can trust”. Precision Door Services works hard to fit the customer’s schedule. Totally in compliance with the CDC guidelines.