Austin did a wonderful job + would highly recommend his work. Thought the price for less than 2 Hrs labor with only a 2×6 purchased was quite high ( $550) but did same day service.
Showing 7,250 of 20,494 testimonials
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Thomas Gee
06/23/2020
I had some miscommunication between “Corporate” (I suspect) and the office in Clearwater, FL because I was given prices for what I was requesting to be repaired, and when the final estimate came in from the technician was $1900. Disregarding the add-ons, the price for replacing just the springs was still not anywhere near what I was originally told (by corporate?). The price for just the spring replacement was not what I was interested in and I stated thank you, but no. The tech later gave me a lower price for installing the two springs to be replaced. He said that was as low as he could do, that it was at cost. I then asked about the veteran’s discount which corporate said Precision gave and I also stated that I printed out a $15 discount coupon to be used if I did have Precision do the work. Initially, I was told that I couldn’t get that because the last lower cost estimate was at cost to the company. Reluctantly, I agreed to the $320 lower price just to get the work done and not have to get other estimates. Craig did the replacement; when I went into the garage after a while the garage door was open and Craig I guessed was in his truck. It was a while before Craig returned and he then stated that he had spoken to his manager and was allowed to offer me an even a lower price from the original $320 (down to $274). Not hesitating, I accepted the reasonable offer and am quite satisfied with the work completed and the workmanship, professionalism, and Craig’s profuse apologies for the discrepancies that arose. I told him not to worry about it, that he was just the messenger and doing his job and did it well and timely. Thank you Craig and to the General Manage in the Clearwater, FL office.
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Donald Ramey
06/23/2020
J. Johnson was extremely efficient and polite. He was very courteous in explaining how the new updated equipment functions. Thank you for your prompt response.
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Vincent Fabrizzi
06/23/2020
I’ve used Precison door in the past and have always been satisfied with their service and prices. Today, my home garage door needed repair and servicing. The technician showed up on time (actually early), provided an estimate in 10 minutes, and completed the work in 45 minutes. He was friendly, professional and provided several solution options. What else can you ask for. Great job, thank you.
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Kimberly Crum
06/23/2020
Our appointment was scheduled quickly and Jordan arrived and handled the situation efficiently. I appreciated that Precision gave some indication of the price of the springs over the phone during scheduling and that Jordan had his mask for inside conversations during coronavirus. Super professional all the way around.
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Susan Adams
06/23/2020
Technician Jesse was friendly and efficient.
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Louis Skinner
06/23/2020
The Rep. was very knowledgeable and explained why he did what he did. Explained why the problem might occur at different times of the day. Very impressed.
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Donna Mccallum
06/23/2020
fast and friendly service.
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Heather Willard
06/23/2020
we had several issues with our garage door that needed to be repaired. We were able to make one phone call and have someone come out as soon as we needed and wanted. They were very efficient, friendly and accommodating. Our technician was James and he was wonderful. We will need some additional work done in the near future and we will be calling Precision Door Service and we will be asking for James to be our technician again…Thank you so much!
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Wanda G.
06/22/2020
We are totally satisfied with this service call. Our service technician was Josh Page. He was on time and completed the work needed in a competent, professional manner. He was courteous and friendly. We have utilized the services of Precision Overhead Garage Door on two previous occasions and fully expect to use them in the future.