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I had Jesse and Jose out to help us with our broken garage door. They both were fantastic and very comfortable to work with!! I will do business with This company in the future for sure. Thank you both!!
Showing 7,210 of 20,494 testimonials
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Kathryn Banks
07/03/2020
Brian came out and was on time, courteous and knowledgeable. In fact, he just reset the motor and didn’t see any other issues. He even reset the outdoor button and clicker with a new password. We were charged nothing. His honesty is so greatly appreciated and when we do need some serious repairs we will certainly call Precision again!
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Edwin Skrobacz
07/03/2020
We had Carlos come out to our home to give us an estimate for a new garage door for our home. He was very knowledgeable and caring and answered all of our questions and did not pressure us at all. We signed a contract a few days later to have a new specialty door put up. We waited the 3 weeks and set up a date when they called to install. When the guys came out to install they found an issue that needed to be addressed by their contractor and assured us it would only be a few days. After a week of not hearing from anyone we called the office of Precision again and they promised to check on it. Another week went by and no response so we called Carlos and within 5 minutes he got the contractor to set up an appt. to come out. Then the day he was to come he forgot and it was finally done yesterday which was almost 2 months from when we signed the contract. I think there is just a communication issue with the office and the contractors, not the salesmen or installers. Apparently the existing stud framing around the door opening was not adequate to support new heavy door, The contractor told us that this is very common and he sees this all of the time. We were never told that this may be an issue, or may come up. A mention that this may exist before the construction started would be helpful since it cost us another $400. Before the old door was removed the wall can be sounded or even some of the sheetrock removed for inspection. The install team lead by Tyler were wonderful and they did a great job and explained how everything works before they left and everything was left clean.
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Doug Walls
07/03/2020
Joshua (SP) did a great job. He was hear on time, very professional in his work. Cleaned up well when finished. This is the third time I have used your company and have told a couple of neighbors about the great work you do.
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Frank Burton
07/03/2020
Very prompt, professional and they have great staff from sales to installation.
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Bob Greco
07/03/2020
I want to thank Precision and Austin for the excellent service I just received. This evening at 6pm on July 3rd, I pulled into the driveway and the garage door would not open. I went in thru the front door and when I looked in the garage, the spring had broken. I called Precision and I was told the tech would be there in 20 minutes. Austin arrived within in that time and replaced the springs in roughly 30 mins. Basically from when I called to when the job got completed, it was about 1 hr on a Friday night (and a holiday for most people). Thank you so much. Would highly recommend Precision!
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Chris Hazle
07/03/2020
Customer service was good. Called for approval when technician was available earlier than scheduled service window. Our technician Christian was friendly, polite and efficient. Trouble areas were identified and shown to me. After a bit of sticker shock, Christian completed the work in less time than expected. When done, finished product was reviewed for approval before payment was requested. If needed, I will use Precision again.
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Anthony Gennusa
07/03/2020
Chris was awesome! A total professional, a true asset to the company
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Michael Suarez
07/02/2020
Craig was very informative and professional, Gave me options. He wore a mask the entire time in my hot garage. Would recommend Him.
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Mark Jones
07/02/2020
Adam was awesome! Gave me my options, no up-sell pressure. He was knowledgeable and fast, even in this heat.