I have always used Precision Door. No need to change. Door would not go up and down, your man Arnold Simpson, did an excellent repair and it now goes up and down. Arnold was professional and courteous. Alex Hugill
Showing 6,170 of 20,494 testimonials
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Patricia
06/08/2021
The one star was only because of the prompt service call I received, other than that it would have been “no stars” at all.. I had Precision come to my home to give me an estimate for a broken spring on my garage door, Precision did previous work on my garage door in the past..I also had two other companies give me estimates as well.. I was shocked to see the HUGE difference in the quotes I received.. Precision said I had to replace both springs, the bearings were gone and the rollers should be replaced as well.. Your quote was for over $1,300. WHAT, ARE YOU KIDDING ME??? Second quote was to replace both springs only, stating that the bearings and rollers were just fine and did not need to be replaced. That quote was for $244.00.. Third quote said both springs needed to get replaced, that both bearings should be replaced the same time the springs are, and there was nothing wrong with the rollers.. That estimate was for $389.00.. I chose to go with the third quote, trusting that the springs and bearings probably should be replaced at the same time. I cannot believe that there was such a dramatic difference in the two other quotes compared to the one I got from Precision.. I realize there are different labor, material and convenience charges that may differ from company to company, but $1,300.00 vs. $389.00, minus the rollers.. Are you kidding me?? I am offended that Precision would try to take advantage of me like that, and obviously think that I might not think to get other estimates.. I realize we have all been going through some very rough times over the past year and a half, personally and businesswise.. But this was ABSURD, and not the way to make up for lost wages or the bottomline.. I dont know if this was a result of an employee taking advantage, or the company putting pressure on your employees to make up for LOST BUSINESS.. Im sure the “buck will be passed to the employee as always” either way.. But this incident LOST business for your company, it didnt make any at all.. Needless to say, this has caused me to lose ALL confidence to EVER having Precision do work for me ever again..
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Lisa Monti
06/08/2021
We Would highly recommend this company for any issue involving a garage door* The representative -Keith Allen came out and guided us through what he felt was needed making sure our garage door would work properly in the future-*our door is 10 years old and Although working had not been maintained. We felt it needed to be professionally inspected in order to be ready for the hurricane season*Keith was honest -knowledgeable and forthright with his expert opinion -not pushy in the least* he got the job done replacing A few things that indeed needed to occur and our door now is working 100%+It’s quieter too *We are set for hurricane season* thank you Keith for your professionalism and detail to quality.
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Jason Francis
06/08/2021
I called and was able to get same day service for my garage door opener. Noah had it working in no time. Very friendly, very efficient and I was very happy with Noah’s quick work.
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Fran Baryza
06/08/2021
Great service. Bryan Stewart was our tech. He called to let us know when he would arrive. We needed a new opener. Bryan presented three options and explained each thoroughly. After installation he went over the controls and even reprogrammed our cars to link with the new opener. Highly recommend both Bryan and Precision.
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Aaron Wolfinbarger
06/08/2021
Complete joke of a company. I got a outrageous quote of $2300 to fix my garage lol. Called a different company and they charger $475 to do the same thing. Straight rip off I cant recommend this company
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Heather Mcgowan
06/08/2021
Same day service. Quickly diagnosed and repaired problem and all covered under warranty. Cannot recommend highly enough. Thank you
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Jean Blackman
06/07/2021
My garage door broke. I called Precision because I had used them before. I was and am impressed with Chris’s professionalism and his ability to explain what needed to be done to fix my problem. After Chris’s showing us all our options, we decided to replace our equipment with new system. I’m so happy with the work that was completed, I would recommend Precison to everyone.
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Ron Swiger
06/07/2021
This was the second garage door opener that Precision installed for me. Brian the tech did a great job and explained all the new hardware operations. Since my wife was not home when he had completed the install he talked me through the setup on the phone for my wife’s car remote opener operation. I will only use Precision for future garage door issues.
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Tom Testa
06/07/2021
We have used Precision for all of our repair needs. Now we are considering a new garage door and we feel that your company is the most dependable in the business. Carlos came on time and was very helpful in explaining all of our options. He is very friendly and was also very professional in his presentation.