I called yesterday afternoon as my garage door would not open. The young lady I spoke to was delightful and very helpful. She made an appointment for me for this morning as I said it wasn’t an emergency last night. Matt, your service technician came a little after nine this morning. He did call and say he would be early if that was OK???? He was also a very nice, kind young man who seemed incredibly knowledgeable as well. He replaced the motor unit and the garage door runs like new! Thank you for having such lovely employees. I would definitely recommend your company.
Showing 3,930 of 20,494 testimonials
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Tim P
07/22/2023
Jeremy was my technician and he was awesome. He explained everything that I needed and got it all done in a timely fashion working neat and clean as he was working . My old garage door is like brand new now and it went from extremely noisy to nice and smooth and quiet. Thank you
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Florie Buono
07/22/2023
One late Saturday afternoon my garage door stopped working and I was leaving Sunday for a convention. I called Precision and they were able to send someone out later that afternoon! Zack was such a nice guy; extremely polite and very knowledgeable. I am very impressed with Precision’s customer service and attention to detail. I will definitely be a repeat customer!
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Kimie Wilmott
07/22/2023
From start to finish my experience with Precision Overhead Door Service was excellent. Karen got me on the schedule the same day, and Cody arrived on time. He quickly diagnosed the issue then evaluated the entire system, giving me a range of options all carefully explained. I chose a major overhaul of aging parts—springs, rollers, cable drums, ball bearings, etc. Cody did a fabulous job and I am very pleased with the results. It was a pleasure doing business with him; he is a great asset to your company.
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Vi
07/22/2023
I used Precision because my neighbor had used them in the past. I can only give them 2 stars. One for the Tech for being courteous and polite and the other one for the people who answer the phones who are also very polite and zero stars for pricing! I want to share that Precision is VERY EXPENSIVE!!! I called and complain about their HIGH prices which they did adjust my bill but I still feel I overpaid. I know I should have done more homework on my part but this is the first time I had to have garage door repairs in the 27 years owning my home. So go and Google cost in your area! After viewing BobVila.com site (3/28/23); I realize I paid too much! Precision needs to be more transparent on pricing! When Tech arrived I was given 3 quotes (between $4,500 – $1,100)??? Really??? So Google and shop around and save yourself some money!!!!!!
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Leon Ferreria
07/21/2023
Great people and great service. Fast and friendly.
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Justin Cherok
07/21/2023
Nick was awesome and extremely knowledgeable. He got us up and running quickly.
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Deborah Wood
07/21/2023
I recently purchased a home in Zephyrhills that is 30 years old and was not in good shape. The garage door was not operating correctly and after a month of manually having to open and close it, I decided I had enough and called Precision Door Service. They were able to come out the same day and provide a quote and installed a new door the very next day. All of the technicians were very professional, respectful and courteous. And best of all, the price didn’t change from the quote which it so often does when dealing with contractors. Thank you and your team for a job well done!
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Verna Clark
07/21/2023
I called Precision because the previous owner left paperwork that you installed the door. I was extremely happy that the clerk was able to schedule me for the same day that I called. The young man, Cody Johnson, arrived on time. He was just a really nice young man and was very helpful in explaining the service that the garage door needed and that he could make the needed service the same day. He was good at explaining what he was going to do and I appreciate that he made sure this older lady understood all that he was doing. I will absolutely recommend Precision to anyone who asks or needs your service.
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Brenda Tucker
07/20/2023
Jimmy was great!!! He showed me all the options, explained them and discussed the pricing. I made my choices and he completed the garage door opener installation job in about an hour. He programmed everything – car, remotes & outside door entry device.