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The garage door can open with remote but can’t close with the remote and someone has to press the key on the wall to close so I called precision garage door becoz there is a sticker on the garage door . This is our first time using this company . The technician told us he has to change the wire and change new set of sensor . I only give 1 star because I found out that the genie sensor set was charged for $242, on Amazon is only $40. I’m sure the price is set by the company , not by technician . I could still accept if the genie sensor is charged $20-$30 more but not 5 times than regular price . I feel like the company take advantage of the customer who doesn’t have knowledge . I totally understand for professional fees is $289 for changing the sensor and wire . The technician Chris is very kind and nice .
Showing 3,880 of 20,494 testimonials
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Sharon Nichols
08/05/2023
This was a warranty repair. But once your tech gave me other options I felt was more in my favorer, I chose to upgrade to a better spring with another full 7-year warranty starting that day. We use the garage door allot!!! I was given a full credit for the set of springs I previously purchased! The job was done in less than 1 hour. He checked for any other issues I may have and did a maintenance on the rest of the parts of the door. The extra steps it what will keep me a customer for life! Well, that and the warranty!!
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Robert Christie
08/04/2023
The tech arrived within a short time. Addressed the problem which meant a new garage door opener. We agreed on the price and it was installed immediately. He was efficient, knowledgeable and friendly. Our tech was Joshua. We would recommend precision and have used them in the past. Robert
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John Danoff
08/04/2023
Quick and Honest
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Bill S.
08/04/2023
Started with our safety sensors failing not allowing the garage door to remain shut. Submitted an electronic request and received a call within minutes. Scheduled the visit for that afternoon. Nick Rossi was our technician and provided great service. Nick reviewed our system and identified the wear on our system’s components. We were offered several repair options and pricing, not a pressured sale. All repairs were made to our satisfaction and in a timely manner. Couldn’t be happier. New openers and parts are much quieter and run smoother. Thank you NIck and Precision!
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Ernest Rowe
08/04/2023
Andrew, Tyler and Corbin Did an excellent job. They were courteous, very friendly and professional, cleaned up their work site showed me how to work the functions of the garage door I was very pleased with the service.Thank you.
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Michael Malle
08/04/2023
Matt Hink arrived at my home and was extremely professional explaining the issues that needed addressed and demonstrated the results to me in a way that was very easy to understand. He showed me the write on the job that he was putting in his report and explained very clearly my options for repair.
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Thomas e. Mueller
08/03/2023
Chris did an excellent job and offered good advice.
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Annegret Boylan
08/03/2023
Fast and efficient service. Luke is very professional and friendly. Companies can only wish they had more technicians with exhibiting such pride in his job and outstanding knowledge!!! Coming out so fast in the morning saved our day! MANY THANKS!!!
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Suzanne Marfise
08/03/2023
Excellent service from the first person who answered the phone to the technician, Isak, who did my repair. He was a great communicator and went above and beyond to get my door in tip top shape.