Trusted by Thousands of Homeowners

The service was great and resolved in one hour.

I take pride in writing this review due to a very pleasing experience with Precision Overhead Garage Door. I had arrived home on Saturday night, from a vacation, and discovered that our originally installed garage door spring had broken. I called Precision the next morning (Sunday) to see if I could get a technician out for repairs. I simply wanted to NOT pay weekend fees and schedule an appointment for a weekday. The very friendly person who took my call advised me that the price is the same everyday and I could have a technician respond that afternoon! That was the start of a great day/experience. My window was from 12-4pm for the technician and he called at 12:04 and advised me he was 10 minutes out. At 12:15, Alex Carmack (service technician), showed up and I was instantly put at ease with his tremendous respect and politeness. It only took Alex 5 minutes to deduce my problem and what I needed for repairs. He showed me all my material options and never tried to sell me more than I needed but answered ALL my questions on all the options. After I chose my types of springs, Alex took me to the garage door and literally showed me everything he was going to do. His confidence and knowledge was very impressive. Alex told me it was going to take approximately 1 1/2 hours and he finished in only an hour. The garage was perfect when completed and I believe it even works more proficiently now! I worked as a firefighter for 30 years and my #1 goal was ALWAYS customer service and in these modern times it seems like that type of service has diminished some. I’m here to advise y’all that Precision Door is a company that believes the same way… customer service is number one with them. Thanks so much Alex and Precision for reassuring me that high quality work still exists!!

On time, quick and efficient. Took time to explain everything to me.

These guys are awesome! Fast, efficient, professional!

First let me thank you for your prompt response. And that I actually was greeted by a human not a voice mail. My request was politely handled and set up a visit for the next day. Your technician called to say he was on his way. I was impressed by his calming demeanor and his ability to explain what his actions to solve my problem would be. We discussed what maintenance would be beneficial in the future and I have received a quote of what that would cost and I certainly hope that Chris Poland will be available to perform this work. I will continue to select your company for maintenance of my garage door. My expectations were more than met and restored my confidence that I can trust my garage door to work properly.