I will never call Precision for my garage door needs again. Was having problems this week with the door opening and stopping, but when the technician came, we couldn’t reproduce the problem, somewhat embarrassing but that happens. After the technician couldn’t help he decided to criticize the springs and said they were inferior and needed to be replaced. Precision installed new springs and rollers just last summer, now all of a sudden they’re worn out, come on, trying to upcharge a customer for something not needed. I am finished with Precision.
Showing 9,200 of 20,494 testimonials
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Pat Bible
12/18/2018
Wesley was very professional and respectful and actually was able to fix the problem (door would not stay down) however we both agreed that I would continue to have this problem unless I replaced the door. I would give him a “5” except that his quote was way off however I’m not sure that was his fault.
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Troy White
12/18/2018
Good Afternoon, Wanted to let you know that the service I received recently was EXCEPTIONAL. The initial phone call was handled with professionalism and courtesy. I believe her name was Topanga. She was able to schedule an appt the next day (Sunday) which I truly appreciated. The technician, David C., came out first thing Sunday morning and greeted me with enthusiasm and again, professionalism. His technical expertise was matched with his dedication to perfection which resulted in the timely repair of my garage door. He took the time to explain everything he was doing, how certain aspects of the track system worked and provided training on how to perform homeowner based maintenance. At no point did he try to up-sell any product since the initial call was for adjustments/inspection. Thankfully, he did find a minor crack in a part which would certainly have failed if left unnoticed. This is the second time I have used PDS and will continue to do so in the future. HIGHLY RECOMMEND!
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Kim Stanley
12/17/2018
What a great, professional service technician. That is the reason I called Precision Door. My experience in Indiana was outstanding with this franchise. so why not call them again I promise they will not disappoint. My technician, Mike was professional, knowledgable, and he even suggested a keypad installation outside to assist in my particular situation. Thanks Precision Door and Mike, my technician. Guess who I’ll call again?
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Andreas Papapavlou
12/17/2018
Today, i had Jordan come out for repairs. Jordan was very professional and very friendly. He went over with me all the scenarios and answered all my questions. I have to say that Jordan gave me a 5 star service. He is the man!!! Thank you Jordan for such a great customer service.
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Norman Dyrdahl
12/17/2018
We were happy to meet Keith, he explain everything clearly, did the job well , was very easy to deal with.
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Ralph Jennings
12/17/2018
Brian did a great job.Door had been hit by car. Now working fine. Thanks
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Darlene Robel
12/16/2018
I have used Precision before. They are dependable and very professional. They came out within an hour of my call. The technician was so knowledgeable and gave me a quote. He had to replace the motor, cables, and springs. I believe his name is Keith and he did a great job and explained everything to me. The door works great now and its also very quiet opening and closing. I recommend this company highly. I’m one satisfied customer.
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Thomas Schmidt
12/15/2018
Quick response. No high pressure up sells.
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Eric King
12/15/2018
Arnold was great explaining what was wrong with our door and the options we had to fix it. Could not have asked for a better experience.