Trusted by Thousands of Homeowners

He was more interested in convincing me I needed to replace the garage door equipment then going over what he had actually done. The technician that installed my unit was better at actually explaining the finished product. I take care of this house for an absent neighbor. (P.s. I am 90 yrs old) no one else with me to question him which a mistake on my part. Unfort unatel I mentioned the amount involved that I had told the neighbor (out of town) what it would cost but I don’t think the tech performed all the services that were given to me on Work order 4693400 on May 3, 2019 by Isak Zenkic,who was more explanatory. I question if indeed the same charge (more or less) invovled all I had done when you installed my garage motor. Remiss on my part but the distraction created by Jason about replacing her garage door rollers etc was disconcertining and you ight say “I did not come too until after I received the quote on what I had paid for) Note 6 items on mine compared to 3 on the report for Judy Wojxik Chittum at 8616 Gold Pine Drive. I would like another tech to come by and explain exactly what was done….and why the high pressure to replace the parts on the garage door which the quote he gave me was very high. He did say when he left that he would give me a separate quote on the garage door replacement parts but he did not leave it in my mailbox as he said he was going to. I kind of lost confidence in the company. We had used your company per past but now am not sure after this encounter. I know when I did not completely understand my insjtallation, the company allowed Isak to come and go over it with me again which I appreciated. I am a widow and perhaps and feeling I might have been taken advantage of.

How fortunate Precision is to have Jose Rosario as an employee. A pleasure to have him scope out the work required and provide options to get the job done. We will call Precision (and Jose) for any future garage door work.

Jordan did a thorough evaluation of the garage door and we determine other than the broken springs, the door needed new rollers and bearings. The job was done in a timely manner and the job site was left clean. Jordan explained in detailed what he was doing during the installation of the part. I have a mechanical background so I know if something did not sound right but he was very professional straightforward and did not try to up sell service. After all the facts were presented, I notified my boss (my wife) of the repairs needed and she gave me her blessing to continue with the repair. Happy wife, happy life. Outstanding service done by Jordan and Precision overhead door.

Jason was very knowledgeable about the motor and fixed the light to go off. He was very friendly and patient. Explained how to keep the door lubricated and to watch the sensor lights. Very good employee.

Service was quicker than advised. David did a great job assessing the problem with the opener and performed maintenance on the warranted parts without me asking..

This is the second time I have used this company first time to install 2 new doors and both times it was a pleasure to have such a great team of people at my home and on the phone The lady who was so helpful said the Technician would ring 30 minutes out from getting to me which he did when he came he looked everything over gave me a quote and got the job done he was professional . Would I recommend your company it would be a pleasure to anyone who asks me Thank you again for doing every thing you say in your ads and in real time

Good service, Mr. Arnold Simpson was efficient explaining the problem and quick fixing it. Polite and offer different alternatives to go and resolved the problem.

I was very pleased with the service I received. Mike was very friendly and explained everything in detail. I would recommend your company to all my friends.