Good customer service
Showing 6,580 of 20,494 testimonials
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Vanessa Johnson
02/01/2021
I have had 3 issues with my garage door over a period of 20 years, and have called Precision every time. They are extremely knowledgeable, courteous, and prompt. I have been lucky enough to have the same technician (Micky) every time. I could not ask for a more pleasant experience, under the circumstances. Hopefully the springs that were replaced and the repairs that were done will last a lifetime. Realistically, I know they won’t, and I will not hesitate to call Precision when that time comes.
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Toni Rhodus
01/31/2021
Precision Garage Service. Called placed for service just before 4pm. Service was scheduled the next day between the hours of Noon-four. What I liked about this company. Confirmation for the appointment was sent at 4:04pm to my email address, noting date and my correct address along with technician’s name and pictures of their employees. Our technician, Travis Dobson called ahead on the day of our appointment to let me know he was 20 minutes away and arrived just before noon. He was courteous, professional, and personable. Travis provided us with three repair options and answered all my questions so we could make an informed decision for the repair that was right for our budget. Parts for the repair were stocked on the truck and repairs were made promptly to the agreed upon price. Employees that provide the face to face service are a huge part of what makes a company great, Travis Dobson is definitely an asset to Precision Garage Door. Covid-19 protocols were followed for the duration of the repair.
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Michele Nichols
01/31/2021
Precision is fast, courteous, and fair.
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David Rinehart
01/31/2021
From setting the appointment with Ashley to Will’s timely service call and excellent repairs, I could not be more satisfied. I needed service late on a Sunday afternoon and your response was excellent. Would highly recommend Precision Door to anyone needing service. Precision Door is the only call I will make in the future!
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Robert Risley
01/31/2021
The technician showed up on time. He offered several different solutions with different pricing options. The replacement of broken springs went very fast and thus we could use our garage again which was very welcome.
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Mike Kierzynski
01/30/2021
the service tech was great, knew his stuff, fixed it promptly i would not hesitate to call them again after using another garage repair company, they service charged me for a new door they put in and did not fix the first time, they are through and i have found me a new garage door company
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Gail Chang
01/29/2021
Jordan was professional, quick and efficient. Appreciate the prompt service
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Robert Cygan
01/29/2021
Very happy with service and tech. However charging $80 for a $4 part retail, with a 1 second install I think is criminal.
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Dale Cooper
01/29/2021
Our Technician was phenomenal ! He was very quick and precise in how he went about the repair. I would definetly recommend you guys !