Trusted by Thousands of Homeowners

We had been considering replacing our garage door for a few weeks and a spring broke on our existing door Sunday, the day before Memorial Day. We got on a wait list for Sunday, booked an appointment for Memorial Day. The customer service was excellent. Monday morning the tech – Jesse – called and said he was 20 minutes out; 20 minutes later he texted to say he was here. Jesse was awesome in many ways; as a car guy he understood the importance of not dinging my car, and he held the broken garage door up so I could get it out. He did a thorough assessment, gave us information along the way, and a recommendation that met our goals without breaking the bank. Instead of doing a door replacement he just replaced the moving parts (motor and chain excluded) and it works and sounds like new. And, Jesse is not only a solid professional, he’s just a really good guy. We could not be more satisfied.

I wrote a review earlier with a 1-star rating. Well, I have to eat my words. They called and came back and even though they don’t represent Lenear Garage door openers any longer, they honored the life-time warranty and installed a new rail and belt at no cost. Technically, even with a life-time warranty, I’m responsible for contacting the manufacturer and getting the part, and I would have been responsible for the labor to install (I was unaware of this the first time I wrote my review). But since they didn’t repair the unit on their first visit, they did all of the work at no cost. Both technicians were helpful and knowledgeable. I couldn’t be more satisfied. Thanks, Ralph

I have used Precision in the past for garage door maintenance and always was fully satisfied with technicians’ service. Yesterday Stefan came to solve a problem we had with using remotes to open and close the door. He checked everything out, told me what caused the problem, showed me options for repair, and after I chose what I wanted, he took care of the problem. He then showed me features of the new motor and new remotes. I give Stefan an A+ for his work.