This morning, the chain on my Liftmaster 3rd car garage door broke, and I immediately called Precision Garage Doors to fix it. A short time later, technician Arnold Simpson arrived at my house and informed me that the garage door system needed to be replaced. I was thinking about the price of the replacement unit and chose the base Genie model since it was cheaper and had fewer features, even though we had another Liftmaster for the main garage door. When I went back into the house, Arnold called his manager. He explained that I was a veteran and a retired police officer and asked if there was anything they could do to help me with a Liftmaster garage door system, since having two different garage door units (Liftmaster and Genie) wouldn’t work. Arnold said that since we had a Liftmaster system, it only made sense to stick with that unit, since the keypad outside the garage door wouldn’t work with the Genie system anymore, and we would have even more remotes on our car visors to deal with. The manager approved the discount for me and told Arnold to install the Liftmaster unit instead of the Genie at no extra charge. A short time later, I came back out to the garage to check on the progress and noticed that Arnold had already installed the unit. I told him it looked fantastic, and I was surprised it came with a built-in camera. That’s when Anold told me what he and his manager had done for me because of my military and police service. I was really touched that they did this for me, since I hadn’t even requested a discount. This shows the level of care that the owner of Precision instills in his employees and their desire to make customers happy. After everything was completed, Arnold showed me how the system worked and then reprogrammed all the remotes so we wouldn’t have to figure it out. The Liftmaster unit looks great and is the quietest garage door I’ve ever owned. Arnold and his manager went above and beyond the regular call of duty, and I think they did so because they care about serving the people who need their help. The owner of Precision Garage Doors can rest easy knowing he has great employees and managers at the helm. They are top-notch in my book, and I am forever grateful to them for that kind gesture. Merry Christmas to everyone at Precision.
Showing 390 of 20,494 testimonials
-
-
Chad Kimble
12/05/2025
Amazing service. The technician was professional and courteous. Went over the problem and discussed all of my options.
-
Darleen Ostrowski
12/05/2025
Great installation job of my new garage door opener by John Troutman. Did an excellent job and highly recommend John with Precision Garage Door.
-
Rufus Morse
12/05/2025
Had Great Previous experience with Precision. No Different this service call. MY door was making a slamming sound on closing and would have this snap sound about 1/3 of the way open. My service person open and closed the door a couple times and said he knew what was wrong. Finding a honest and dependable business is a great pleasure. My tech told me it would be covered under warranty. Amazing. My door sound smooth and quite again. Thanks
-
Alice Kirkpatrick
12/04/2025
Britton is an excellent service technician he did an outstanding job he was knowledgeable very courteous and efficient I have been a customer for many years and will continue to be thank you very much
-
Jerry Cohen
12/04/2025
Mike McMann was very friendly and easy to deal with. He took care of all my concerns in a quick and efficient manner and I was very pleased. I would request him again if needed. Precision is the only garage door company I trust. I have never had a problem with them in all the years that I have had the honor to deal with this fine company! Sincerely, Jerry Cohen
-
Maryanne Lyle
12/04/2025
Very nice guy
-
Lynn Gibbs-Metts
12/04/2025
Great work. Reasonable price
-
Eric L
12/04/2025
Excellent same day service to repair a less than three year old builder installed garage door spring. Technician was on time, friendly and efficient. My garage door now works better than when I purchased my home.
-
Shawn Connolly
12/04/2025
I called for an estimate for a new garage door, a very knowledgeable representative of your company came and gave a fair estimate. When my door arrived, two very respectful,knowledgeable, and professionals came and installed a cedar plank garage door. They did a fantastic job, I’m very happy with the outcome . I would highly recommend your company to my friends. Shawn Connolly New Port Richey