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Technicians were prompt, courteous, professional and they addressed all my concerns.
Showing 3,460 of 20,494 testimonials
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Michael Hemp
02/15/2024
Tech Orion was very professional and knowledgeable. I explained my concerns and items I thought needed attention. After examining the door, he answered all my questions and explained what he found wrong, needed immediate attention, and items that could be replaced sometime in the future. We also reviewed the cost to do each of the items and how long it would take to complete. He performed general maintenance on the 9-year-old door, replaced all the rollers and cables in a timely manner. End result was a smooth operating door I am very happy with. Thank you Orion and Precision.
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Lan Wang
02/14/2024
Overall maintenance with good information for future. Serviceman very professional, nice, and easy to understand. Very nice experience ( even if it costs money).
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Danielle Scarbrough
02/12/2024
I called precision in the morning. That afternoon John came out to take a look at what we had going on. He was very pleasant and knowledgeable. He listened to what I was telling him about the problems with our garage door. John also took the time to explain to me what the problems were and showed me the spots and parts that were needing attention. As a new home owner I am very appreciative that he took his time to explain to me and show me exactly what he was talking about. I learned a lot! John gave me several different options on how we can fix this. I am very happy with the service provided and time spent. Excellent customer service!
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Richard Cardonaro
02/12/2024
Fast service. The service technician was very polite and friendly. He explained everything he was doing and why he was doing it. I would definitely use this company again.
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Peggy Giunta
02/09/2024
Chris Inlow was amazing! Very knowledgeable, personable and polite. I’m giving a 5 star rating for sure! I’ve been a customer for several years and recommend all my family and friends to you guys. I will continue to use you in the future!
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Patti Wood
02/09/2024
The service technician was very polite and very professional. Your company should be proud of this employee. He answered my questions and left me feeling everything was taken care of
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Gary Smith
02/09/2024
Nick did an outstanding job today, replaced our 23 year old rollers in a timely manner, lubed the screw driven Genie garage door opener and fixed the flickering light on the opener that had been bugging me for years, can’t say enough good things about Nick and his knowledge. Give that man a raise. (or bonus)
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Jim Deal
02/07/2024
Jeremy Rossi did a great job. Pleased with the results of the services.
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George and mickey Walters
02/06/2024
Thank you so much for a great job a great service…Boyle Bohr was such an awesome tech . He knew his Job and was so helpful to get my garage Door fixed…you can send him any time I need my door serviced…thank again …George Walters