Precision Door installed our new Hurricane rated garage door in 2019, but recently, I’ve been having problems with the safety beam feature on the overhead ceiling mounted drive unit. I was able to realign the beams, but the problem persisted. So I called on Monday morning (not any sort of emergency) and was able to schedule a technician for same day; and later got a call that they had availability earlier than my scheduled time, yeah! Tech resolved the problem (old unit had a failing circuit board), but since the unit was obsolete, we opted to purchase and install a newer WiFi enabled unit. Tech had a unit on his truck and was able to replace the old obsolete unit same day. And we were given a credit back even though the old unit was “out of warranty”. Thank you,
Showing 3,020 of 20,494 testimonials
-
-
Tom Jones
07/08/2024
Robert came out and was very professional and his product knowledge enabled him to answer all my questions and concerns. If it was based on first impressions alone, he would have a sale.
-
CHARLES JOHNSON
07/08/2024
Available…same day service…prompt..courteous..skilled.
-
Nathaniel Bernardo
07/08/2024
I was able to make an appointment easily with Jessica. She set me up with an a technician right away. Robert the technician came right away within the first hour of the appointment window. He quickly gave me the estimate and got the spring replacement done in an hour. Outstanding service all the way around. Thanks!
-
Patricia Lang
07/06/2024
I used to use the other company until I moved into my present home snd had garage door problems on a weekend. Precision had no problem coming to my rescue and have been available and helpful since then. They will continue to be my go to company as long as they exist.
-
Juan Cruz
07/06/2024
Jesus our Door tech was great. Fixed our issue, door is auto openening and closing great again.
-
Patsy Halliday
07/06/2024
Our garage door opener quit working after a lightning strike. We were able to reset by unplugging and replugging but the sensors apparently got zapped, which our service tech Adam Miechle diagnosed and replaced quickly. He then kindly synched our car button to opener. Something we could never accomplish. Precision is our go-to company and they never disappoint. Prompt response time, friendly and knowledgeable technicians at a reasonable charge. Very deserving of 5 stars.
-
Peter Lamoureux
07/06/2024
Our Garage Door jumped the tracks late Friday afternoon on a holiday weekend. Precision Garage Door came out the next day. The technician was Sean Tufano. Sean was amazing, he was able to repair the door, adjust it and get everything working like new in a very short time. That’s saying a lot considering our door is over 30 years old. Sean is a professional, neat, though, and fast. Never any doubt as to the outcome, he went strait to work and brought the door back to like new specs. We intend on purchasing a new door system in the next few months, there is no doubt we will be calling Precision Garage Door. I highly recommend them, they are a quality company with quality people working for them.
-
Janet Grabowski
07/05/2024
Name recognition and sale coupon
-
Linda Wizner
07/05/2024
I have used Precision before and the service has always been exceptional.